Skillset
Leading technology. Top expertise.
Trust in proven experience. Fully resourced.
We have over 30 years’ experience in the delivery of quality research,
underpinned by our specialist team and resources.
EMRS’ cutting-edge technology and results-driven team of expert researchers are at the heart of our full-service offering to clients to meet the full range of their informational and strategic needs.
As our resources are based ‘in-house’, data handling is kept to a minimum, and clients are assured of the highest levels of accuracy, security and insight in all data inputs and reporting outputs.
Our resources and capabilities
70+ seat in-house call centre.
Auto dialler calling landline and mobile phones.100+ fully trained call centre interviewers.
Senior call centre supervisors ensuring rigorous training and monitoring of interviewers.
Fully functional online research offering.
Email distribution of online surveys and reminders.100% control with ‘live’ data quality checks and updates to clients.
Our own EMRS Tasmanian panel of pre-screened adults who have agreed to participate in online surveys.
Focus group rooms at EMRS’ office in Hobart, or booked at appropriate venues in other locations.
Online focus group offering, via Microsoft Teams or Zoom for a wider reach.
Video transmission and video/audio recording of focus groups for clients to assess discussions first-hand.
In-house call centre and interviewers trained in recruiting and screening participants.
Our team of experienced senior researchers with extensive skills in hosting and moderating focus groups.
Efficient and accurate data collection on-the-ground at target locations through the use of tablets to record responses.
Uploading the results to our in-house system for analysis and reporting, ensuring 100% control over data security and quality.
Our select team of EMRS interviewers skilled in securing effective face-to-face intercept surveys and executing rigorous and objective mystery shopping assignments.
Through our skillset, we offer the best results-focused solutions and the right resources to deliver the outcomes sought by clients.
How will I establish the right research method and resources for my needs?
Our EMRS research team will guide you. We have the experience and expertise to determine the right choices for successful research outcomes.
Having undertaken literally thousands of research projects in the last 10 years, we can detail the benefits of the methodologies we recommend, and suggest approaches in exact accordance with the information required plus time and cost considerations.
What are the services offered by EMRS in its reporting on the research?
We can provide clients with live interim updates during the project, and a full set of data tables on completion. Our summary written research reports present a useful snapshot of the key findings.
Our full reports are more comprehensive, with detailed analysis of the results, demographic reporting, and recommendations to assist with strategic development. Our senior team can also lead executive presentations of the results to clients for further clarification and exploration.
Find out how EMRS can help you achieve the results you need.
Our track record
100,000
CATI telephone surveys in 12 months
25,000
online surveys in 12 months
500K+
total surveys since 2012
100+
projects delivered annually